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Our Journey

2016
Inspiration
We came across the amazing medication label prototypes designed by a group of design school students of the Hong Kong Polytechnic University in 2011. It was a pity that the designs were not put forward and implemented in the community. However, it has inspired us to transform this initiative into reality.
2016
2019
Exploration
We reached out academic professionals, healthcare professionals, community care service providers, carers, patients and the elderly to understand their opinions regarding the ideas, usage and implementation of the drug icons.
2019
2020
Research
We conducted a comprehensive research on regulation requirements and took references from drug icon or label implementation in Taiwan and the US. Then, we produced the first design based on 26 common medication instructions and warnings used in the community medication.
2020
Vision
We set out our goal to create boarder impacts through implementation in creative commons licenses and co-create spirit to cover more languages and geographical supports.
2020
Validation and refinement
We conducted 3 rounds of validations with more than 500 professionals and end-users for feedback to enhance the design of icons. Our aim is to develop a set of general understandable, readable and universal design for all cultures and ethics.
2020
Co-Creation
We worked with IVE Innovation & Technology Co-Creation Centre and their students to co-create and develop a Community Pharmacy Demo System to demonstrate the usage of the drug icons in the community pharmacy setting.
Nov 2020
Funding
We were admitted to the SIE Fund / Impact Incubator Programme to implement a 12-month prototyping on our initiatives and ideas.
Nov 2020
Mar 2021
Partnership
We partnered with various community care services providers to the elderly, carers and ethnic minorities to develop a 1000+ user network.
Mar 2021
May 2021
Production of education kit (1000+ units)
We designed and sourced 3000 units of pillbox (part of the education kit) based on the users' requirements on weekly usage, readability and user-friendliness, etc.
May 2021
May 2021
Production of promotional materials (in 3 languages)
We produced 3 sets of education leaflets in traditional Chinese, English and Urdu, which serve as factsheets for users to refer to the newly designed icons.
May 2021
May 2021
System integration (Drug Icons x PharmCare)
We demonstrated the drug icon integration with the Community Pharmacy System (i.e. PharmCare). (i.e. PharmCare).
May 2021
Jun - Sep 2021
Promotion
We designed and produced a series of promotion materials including poster, leaflet, facebook post for online and offline promotion.
Jun - Sep 2021
Jun-Sep 2021
Implementation - Workshop
We conducted workshops to elderly, carers, ethnic minorities and service partners to educate and rollout the Drug Icon usages in the community.
Jun-Sep 2021
Jun-Sep 2021
Implementation - Conference
We participated in the healthcare related conferences and creative commons events to promote the idea to different stakeholders.
Jun-Sep 2021
Jun - Oct 2021
Assessment
We participated the Impact Assessment Support Scheme (IASS), a pilot scheme organised by the Social Enterprise Business Centre (SEBC) Impact Incubator, to assess the project's social and socio-economic impacts.
Jun - Oct 2021
Nov 2021
Review
Nov 2021
2022
Scale-up
2022
2022
Advocacy
2022